It is advised we store data for 7 years so please find below how we use your data and seek your permission to do so, without this we unfortunately cannot accept you as a client.
You will have signed the following agreement on your initial visit.
I will collect basic personal details from you prior to commencing therapy, including name, date of birth, address, GP details, and next of kin. These are obtained with the purpose of providing care, verifying identity, contacting you if there is a problem, contact in case of emergency, and processing payment. This data is processed with the legal basis of legitimate interest and the contract agreed prior to sessions. Information provided will only be shared at your request/with your consent unless I believe that there is a risk to yourself, others, or there is a legal obligation (e.g. report of a serious offence). Data is stored securely electronically and/or in paper format and is retained for 10 years, which is in line with good practice guidelines by the Health and Care Professions Council. Data stored electronically is in word documents which are password protected on laptops which are also password protected. Data in paper format consists of handwritten session notes and is stored separately from all personal identifiers (name, address etc) and secured in locked filing cabinets. Information will only be shared with third parties if you approach me via a third party (e.g. Insurance company) or as part of a legal procedure. In these circumstances this will be discussed with you within the initial session to ensure you are fully informed and consent to this. If information is shared in these circumstances, all correspondence will be through secure email, and any attachments will also be password protected for additional security. You have the right to request deletion of data, to request access to your information, to change any information that is factually inaccurate, and to be informed of how your data will be used. The information will be used purely for your care and is processed by the data controller only. As a result of sharing your information, you will not be subject to any automated decision making, profiling, or marketing. If you have any concerns about the way your data is handled, you can discuss this with myself and have the right to make a complaint to the Information Commissioners Office (ICO). The ICO are the UKs independent authority for upholding information rights and data privacy in the public interest.
I post accounts on Facebook and Instagram however at no point are your details disclosed and this is purely as sometimes a story can resonate with someone and actually save a life as they reach out for help. There is also CCTV running in the therapy room and this is also not used and is only there for your safety and mine as a lone worker. At no point will footage be shared without your written consent or it is handed over to the police as evidence if an incident occurs.
Andrea has videos of spirit orbs flying around her as she works or even when she goes to bed. The sprit world is never far away from Andrea. To see these videos please head over to her Facebook group.
I don't think anything will excite me as much as the video below! If you pull it apart you see an Angel and a Nun working with me and I feel very privileged.
All other videos are shared in the closed group OR if I daren't publish them which I have a few like that it is strictly private viewing.
When you feel as though life is becoming a challenge please listen to the song below and ask your loved ones in the spirit world for help as they do come to help you. You are not alone!
Aftercare sheet (1) (pdf)Download
GRATITUDE JOURNAL (pdf)Download
Health Questionnaire (pdf)Download
Privacy Statement (pdf)Download
Covid 19 certificate (pdf)Download
Safeguarding children 2022 (pdf)Download
Safeguarding vulnerable adults level 3 ~Feb 2022 (pdf)Download
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always follow the guidance of your healthcare provider on health-related matters. Healing Hands Healing Minds works as adjunct therapy to the treatment you are already receiving, and no changes to your treatment should be made before consulting your healthcare provider.
Within UK law mediumship is now regulated under Consumer Protection Regulations and where Mediumship can be seen to bring forth a healing process I have to advise you that in order to meet this law any reading must be regarded as 'For Entertainment Purposes only'.
Readings should not be used as a substitute for any Professional, Legal, Financial, Medical or Psychiatric advice or guidance.
I am not able to read for children and young people under the age of 18 years of age.
If you are receiving treatment for a psychiatric or psychological condition, you may wish to consider my Healing Services instead as it will not be appropriate for me to offer you a Mediumship Reading and I will advise you accordingly.
Any demonstration of Mediumship including private readings are a form of experiment, no claims are made and there is no guarantee of a personal message or evidence.
As a Medium I do not tell fortunes, but will attempt to give evidence that the Soul lives on and relevant information from loved ones that have passed over.
Any messages or evidence given by the Medium shall be finally interpreted by the Sitter/Client/Recipient (you) and it's you, who chooses what and how to take information given to you by the Medium.
You are paying for my time at the agreed amount and not the service that I am providing.
A well-motivated client is very likely to achieve realistic goals. However, it is unethical to guarantee a cure. The control of thoughts, beliefs, emotions and behaviours always reside within the client. No patient is “made” to do anything against their will using hypnosis.
Healing Hands Healing Minds guarantees to apply their training, expertise and experience to your issues with the aim of achieving agreed goals in as reasonable time as possible. Estimates of the number of sessions required to treat a condition given at the enquiry stage or during the first consultation, are given on the basis of the information presented at that time.
Estimates are also made on the basis of treatment being given to previous patients with differing case histories. Hence each patient and the causes of their condition are unique. Estimates are only rough guidelines and are subject to change.
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Welcome to your journey.
If you have found this website then you are seeking to make changes. We have amazing success rates and we do that by working together. We achieve by team work and there is no bigger motivator then the people behind our doors.
Our passion is helping you be the person you want to be.
Take a look around and if you have any questions then give us a call for a friendly chat on 07429 542291